What is Business automation?
Business automation bridges human interactions with real-world outcomes. It streamlines team coordination and keeps customers informed in real time.It extends beyond the CRM, triggering actions that benefit both customers and your internal team. Integrate with third-party products to keep external accounts synchronised and aligned.
Many of our customers see significant time savings and resource optimisation by using business automation to eliminate manual tasks and reduce duplication.
It all begins with a positive action.
Need a contract verified at a certain stage in your pipeline? No problem! Business automation handles the tasks to keep your team synchronised, from scheduling tasks and sending notifications to much more.
Whether it's automatically advancing a pipeline stage or sending customers an automated update, you have full control over interactions based on your business processes.
Ensure your sales team follows up on renewals or re-engages at the right time through task management and sales journey tracking.
Business automation seamlessly aligns your internal team with customer outcomes, creating a smooth and exceptional customer experience.
Need a contract verified at a certain stage in your pipeline? No problem! Business automation handles the tasks to keep your team synchronised, from scheduling tasks and sending notifications to much more.
Whether it's automatically advancing a pipeline stage or sending customers an automated update, you have full control over interactions based on your business processes.
Ensure your sales team follows up on renewals or re-engages at the right time through task management and sales journey tracking.
Business automation seamlessly aligns your internal team with customer outcomes, creating a smooth and exceptional customer experience.
It’s about more than just sales.
Design and create business processes that involve all your teams. Extend business automation rules to schedule follow-up customer interactions at the right time, ensuring you fully understand how your customers perceive your organisation.
Receive instant, real-time alerts when it matters most, guiding your team to make a meaningful impact on your customers.
Extends to every team and department.
Support ticketing involves various processes, from the initial auto-responder that sets customer expectations to continuous updates and, ultimately, an experience survey. With business automation, you can customise the customer experience to ensure seamless alignment between your team and the client.This is just one example of how business automation reduces the need to rely on reports to identify which customers require attention. Automation extends across all aspects of arkflux, including marketing, customer experience, subscription management, calendar invites, and more.
Want to know more?
Book a demo with our team today and we'll walk you through the capability of arkflux.
360Freedom Ltd
